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Each gift box is shipped with great care!
Our products are individually
vacuum packed and quick frozen. All meats are shipped in a reusable insulated
cooler, packed with a freezer pack, you can use again and again. The insulated
cooler is then put into a holiday gift box for further insulation and
protection. We are very proud of our new foam packaging and know the recipient
of each gift will be delighted with the quality and care given to each
and every gift selection.
All orders are shipped via FedEx the day after the order is recieved.
ORDERING INSTRUCTIONS
Please specify the RECEIVING date you wish for each order. If no date is given,
we will assume you wish your order to be shipped promptly.
Write your personal greeting in the space provided. Otherwise we will
show the senders name as printed on the address label of the order blank.
For your convenience, we accept checks, money orders, Visa, MasterCard,
American Express or Discover. (Sorry no COD shipments.)
We reserve the right to substitute items of equal or greater value if
necessary. If we substitute, you still must be happy or your money back.
For phone orders have your order filled out before you call; item number,
your credit card and the names and full addresses of your recipients.
ORDER BY PHONE
HOURS ARE 7 AM TO 4 PM, Central Standard Time, Monday
through Friday. It will be our pleasure to serve you.
HOW WE SHIP
Because our products are perishable food items, their condition upon arrival
is of the utmost concern to us. To assure quality satisfaction, we now
ship all orders via Federal Express in insulated coolers.
We are not responsible or liable for perishable food shipments when the customer is not
available to receive the package, or for delays related to the weather.
Please note, 2nd day air delivery orders are shipped on Monday, Tuesday and Wednesdays only.
RETURNS
Due to the nature of our products, we cannot accept returns or issue refunds.
If there is an error made on our part, we will be more than happy to make it right
for you!
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